Securing Safe Food
Design Case Study 02 / January 2025
Securing Safe Food (SSF) is a national nonprofit dedicated to fighting food insecurity among individuals with food allergies and improving access to allergen-free foods.
figma
trello
miro
Client Work
Designer
The Problem
Securing Safe Food (SSF) is dedicated to fighting food insecurity among individuals with food allergies and improving access to allergen-free foods. Through partnerships, communication, research, and education, SSF aims to revolutionize food options for under-resourced, allergen-avoidant families by providing nutritionally balanced alternatives.
The Solution
To facilitate the connection of food manufacturers to pantries around the country, SSF requires comprehensive and intuitive admin and volunteer dashboards for their contributors to easily connect allergen-safe food to victims of food insecurity.
Key Design Decisions
01. Safety-First Workflow Management
Food pantries require specialized separation and tracking systems for allergen-free products, as improper handling can result in life-threatening reactions for recipients. The dashboard must prioritize fail-safe workflows that prevent cross-contamination through clear visual hierarchies, mandatory safety checkpoints, and error-prevention mechanisms built directly into the user interface.
02. Adaptive Interfaces
The dashboard needs adaptive interface complexity that scales based on user experience levels, with integrated educational resources and features for inexperienced volunteers handling necessary tasks.
03. Documentation and History
Food bank partnerships involve complex logistics between manufacturers, distributors, and pantries, with accountability challenges in maintaining food quality and availability. Maintaining visual clarity without neglecting proper reporting and documentation is necessary.
Iteration
Feedback & Takeaways
01.
Developed a comprehensive design system from scratch including components, patterns, and documentation
02.
Successfully iterated through complex stakeholder requirements while maintaining design consistency
03.
Led design operations and collaborated with engineering team to streamline design-to-development handoff process
04.
Engaged in design reviews and critique sessions to refine solutions and validate design decisions
05.
Design scalability needs revisiting as the current system may not accommodate future feature expansion
06.
Information density is high, consider condensing the amount of information shown at once for better usability for new users